Making it possible.

It’s hard to adapt to change. Now imagine having to implement that with a large group of Doctors, FNPs and Physicians Assistants). That’s exactly what the internal team at the largest healthcare organization in the Pacific Northwest faced when rolling out a new initiative that would change the way they worked together. It was a revolutionary program. Yet the group lacked the specific skills for clear, effective communication that could help make it happen. Enter Clarity.

Clarity Consulting Group met with the work team that developed the new program. Afterfacilitating 4 mini-workshops with them, we helped them create strong messaging points,effective communication skills, and aligned on presentation best practices to effectively launch the new initiative. Then we worked together on how best to communicate it. The result was an engaging TED Talk style format that made the information easier to digest.

When one or two employees leave, it can be taxing on the others who are still there. Which is why it’s not surprising that when a city government group experienced extensive turnover, the remaining staff was stretched thin and going through a bit of stress. It wasn’t a great position to be in for anyone. That’s why when a city leader reached out to Clarity Consulting Group to assess his team and create a supportive environment, we were happy to help.

We began by conducting a SWOT (strengths, weakness, opportunities, threats) analysis to ascertain the current state of the team and its future potential. By facilitating 4 team-building workshops, we enabled each member to learn more about one another. They forged stronger relationships and gained greater trust as a team. Finally, we helped them co-create agreements to lay the groundwork for a more positive, productive, and effective work environment.

Some CEOs work their way up the ranks slowly but surely. Others can be thrust into that role. Such was the case with the founder of an energy consulting company who, when his business quickly took off, soon found himself running it with little experience as a CEO. He initially reached out to Clarity Consulting for Executive Coaching to create structure and strategies to hold people accountable. The more we talked it became apparent this would be a group effort.

We know that change can come from the top or through a more effective means: employee feedback and engagement. As expected, we learned everyone in the company was experiencing growing pains from the quick success. The leadership team had expanded yet it wasn’t clear who owned what. They were lacking organization and though they had good values, there were no processes in place to implement them.  We quickly set to work leading two ½ day workshops with the leadership team to clarify goals, roles, and process for team organization. This included creating Tiger Teams to address management issues that the organization wasn’t large enough to have dedicated departments for such as: DEI, Onboarding, Back-to-Work, and Budgeting. Finally, we helped them plan a full-day all-hands offsite to communicate the new organizational goals, along with action plans for HOW they would get there.